A Berlin buyer orders 50 leather rolls from a verified Italian tannery.
An illustrative first-time deal between a German buyer and an Italian seller, modeled as the Q3 2026 Trade Assurance flow. Here is the intended path:
Type what you need. Get matches in 200ms.
The buyer opens BLUN · Listing and types "leather supplier italy minimum order 30". The index returns verified supplier matches with stock, lead-time, and language hints. She filters to "Northern Italy + EU shipping included" and keeps a focused shortlist.
The AI writes the outreach in their language.
The buyer types her brief in German: "50 Lederrollen, minimum order 30, Lieferung Mai". The concierge translates to Italian, formats it as a polite first contact, and sends it to the shortlisted suppliers. Replies arrive in Italian, get translated back to German for the buyer — original-toggle stays for trust.
Three offers, normalized. Pick one.
The concierge waits 24 hours, collects 7 replies, normalizes terms (price per m², minimum order, lead-time, shipping incoterm), and shows the buyer a comparison table. The tannery wins on price and shipping. The buyer clicks "Pick".
Payment is reserved through licensed rails.
The buyer confirms the deal: 50 m² at EUR 38 = EUR 1,900. Once live, payment is handled through the payment partner. The tannery gets a notification that the payment step is complete. They start cutting leather.
17TRACK watches the shipment. Both sides see it.
Day 4: the tannery dispatches via DHL Italy. Buyer and seller both watch the same status board: picked up · in transit · customs cleared · out for delivery · delivered. Day 7: the buyer signs.
Release follows the dispute window. No fax.
Once live, the configured dispute window starts after delivery evidence. If no dispute is opened, the payment partner prepares the seller payout, minus the transparent seller fee shown before checkout or release. Both sides get a notification. The buyer leaves a verified review.